Terms and Conditions

1. Acceptance of these terms

In this document, “we”, “us”, “our” or “Vasavi” means Vasavi Associates (a proprietorship firm, Tiruchirappalli) and its subsidiary Vasavi Accounting and Tax Filing Services India Private Limited (CIN U74999TN2022PTC151579). “You” means any visitor to vasavitaxfilingtrichy.com or any person who uses our services.

These terms are an electronic record under the Information Technology Act, 2000 and form a contract under the Indian Contract Act, 1872. They do not need a physical signature. By using this website, booking an appointment or engaging us for any service, you agree to these Terms and Conditions, our Privacy Policy and our Cancellation and Refund Policy. If you do not agree, please do not use the website or our services.

2. Our services

We provide tax, accounting and compliance services, including Income Tax return filing and refunds, GST registration and returns, TDS returns, accounting and bookkeeping, company and LLP incorporation, partnership firm registration, ROC and annual filings, Digital Signature Certificates (DSC), Director Identification Number (DIN), FSSAI and MSME / Udyam registration, business loan documentation support and general advisory.

The exact scope, fee and timeline for each piece of work is agreed with you before we start, by quotation, invoice, email or WhatsApp. Anything outside that agreed scope is charged separately after informing you.

3. Website information is general guidance

The articles, videos, tax slab tables, the income tax calculator and other content on this website are for general information only. They are based on our understanding of the law at the time of writing and may not suit your exact situation. They are not professional advice. Calculator results are estimates. Please consult us before acting on any of this information.

4. Your responsibilities

• Give us complete, true and correct information and documents, on time. We rely on what you give us and are not responsible for errors, penalties or notices caused by wrong, incomplete or late information.
• Review the draft returns or documents we share with you and approve them before filing.
• Share OTPs, e-verification and signatures promptly when a filing needs them.
• Pay our fees, and all government fees, taxes, interest, late fees and penalties, on time.
• Keep your own copies of your records and inform us of any change in your contact or business details.

5. Fees and payment

• Our professional fee is as quoted to you before work starts, with a clear break-up of our fee, GST and any government fees, as required by the Consumer Protection (E-Commerce) Rules, 2020. There are no hidden charges.
• We issue a proper invoice for every payment, with GST shown separately where applicable.
• Government fees, stamp duty, challans, taxes, interest, late fees and penalties are not part of our professional fee and are payable by you directly or reimbursed to us.
• We may ask for full or part payment in advance before starting or filing.
• Payments can be made by cash at our office, bank transfer, UPI or, where available, through an online payment gateway. When you pay online, the payment is processed by the payment gateway under its own terms. We do not see or store your card, UPI PIN or net banking passwords.
• Cancellations and refunds are covered by our Cancellation and Refund Policy.

6. Appointments

Appointments can be booked through the website for Monday to Saturday, 10 AM to 6 PM. A booking is a request for that time slot, and we may call or message you to confirm it. If you cannot attend, please tell us in advance so that the slot can be given to someone else. We may reschedule an appointment if something urgent comes up and will inform you as early as we can.

7. Timelines and delays

We work to meet every statutory due date. However, we are not responsible for delays or penalties caused by late or missing documents or approvals from you, outages or technical problems on government portals, changes in law or due dates, or events outside our reasonable control.

8. Loans and approvals from third parties

For business loans, registrations and licences, we help with documentation and the application. The final decision to approve, sanction or reject is made only by the bank, lender or government department. We do not guarantee any loan, approval or registration.

9. Confidentiality

We keep your information and documents confidential and use them only for your work, as described in our Privacy Policy, except where disclosure is required by law.

10. Limitation of liability

We provide our services with reasonable professional care. To the extent allowed by law, our total liability for any claim relating to a service is limited to the professional fee you paid us for that particular service. We are not liable for any indirect or consequential loss, such as loss of business or profit.

11. Website use and content

• The text, design, logo, photographs, videos and graphics on this website belong to Vasavi Associates or are used with permission. Please do not copy or reuse them without our written permission.
• Do not misuse the website, for example by sending false bookings, attempting to break its security, or uploading harmful code.
• The website links to other websites such as YouTube, Instagram, Facebook, Google Maps, WhatsApp and government portals. We are not responsible for their content or privacy practices.
• We try to keep the website accurate and available but do not promise that it will always be error-free or uninterrupted.

12. Governing law and disputes

These terms are governed by the laws of India. We will first try to settle any dispute through our grievance process below. If that fails, the courts at Tiruchirappalli, Tamil Nadu will have jurisdiction.

Nothing in these terms takes away your rights as a consumer under the Consumer Protection Act, 2019. You may file a complaint with the District Consumer Disputes Redressal Commission, use the e-Daakhil portal (edaakhil.nic.in), or call the National Consumer Helpline on 1915.

13. Grievance redressal

As required by the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, complaints about our services, payments or this website can be sent to:

We will acknowledge your complaint within 48 hours and give you a ticket or reference number, and we will resolve it within one month of receiving it.

14. Changes and contact

We may update these terms at any time. The latest version will be on this page with the “Last updated” date. For any question about these terms, please contact us: